Terms of service

OVERVIEW

This website is operated by Dr. Catherine Casey ("we", "us", "our"). By accessing or purchasing digital products (video protocols/guides) from this site, you agree to these Terms of Service ("Terms"). If you disagree, do not use the Service.

SECTION 1 - ONLINE STORE TERMS

By using this site, you confirm you are the age of majority in Australia or have consent for a minor dependent. You agree:

  • Not to use our content for illegal purposes or redistribute it unlawfully.

  • To comply with Australian laws, including copyright and consumer protections.

  • Not to transmit harmful code (e.g., viruses).
    Violations result in immediate termination of access.

SECTION 2 - GENERAL CONDITIONS

  • We may refuse service at any time.

  • Content (excluding encrypted payment data) may transfer unencrypted across networks.

  • You may not reproduce, resell, or exploit any part of the Service without written permission.

SECTION 3 - ACCURACY OF INFORMATION

Content is for general educational and entertainment purposes only. It is not a substitute for professional medical advice. We do not guarantee accuracy, completeness, or timeliness. Use at your own risk.

SECTION 4 - MODIFICATIONS TO SERVICE AND PRICES

  • Prices and offerings may change without notice.

  • We may discontinue products or services at any time.

SECTION 5 - DIGITAL PRODUCTS AND SERVICES

  • Digital Content: Video protocols/guides are delivered electronically.

  • No Refunds for Change of Mind: Due to the digital nature of the products, refunds are not provided for dissatisfaction or accidental purchases.

  • ACL Compliance: If a product has a "major failure" (e.g., not as described, unfit for purpose), you may request a refund/replacement under the Australian Consumer Law (ACL).

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

  • Not Medical Advice: Content is educational. Consult a healthcare professional for medical concerns.

  • "As Is" Basis: Services are provided without warranties. We are not liable for indirect damages (e.g., data loss, health outcomes).

  • ACL Protections: Our liability is limited to remedies required under Australian Consumer Law.

SECTION 6 - BILLING AND ACCOUNT INFO

  • Provide accurate payment/account details.

  • We reserve the right to cancel suspicious orders.

SECTION 7 - THIRD-PARTY TOOLS

Third-party tools (e.g., analytics) are provided "as is." We are not liable for their use.

SECTION 8 - THIRD-PARTY LINKS

We are not responsible for third-party content or websites linked on our site.

SECTION 9 - USER COMMENTS

We may use feedback without obligation. Comments must not violate third-party rights or laws.

SECTION 10 - PRIVACY

Governed by our Privacy Policy.

SECTION 11 - ERRORS AND INACCURACIES

We may correct errors in pricing/descriptions and reserve the right to cancel orders arising from such errors.

SECTION 12 - PROHIBITED USES

Do not use this site to:

  • Violate laws or intellectual property rights.

  • Share false information or distribute malware.

SECTION 14 - INDEMNIFICATION

You agree to indemnify us against claims arising from your misuse of the Service.

SECTION 15 - SEVERABILITY

If any clause is unenforceable, the remainder of the Terms remain valid.

SECTION 16 - TERMINATION

We may terminate access for violations of these Terms.

SECTION 17 - ENTIRE AGREEMENT

These Terms supersede prior agreements.

SECTION 18 - GOVERNING LAW

Governed by Australian law, including the ACL.

SECTION 19 - CHANGES TO TERMS

Check this page periodically for updates. Continued use = acceptance.

SECTION 20 - CONTACT

Dr. Catherine Casey
Email: drcatherinecasey@gmail.com
Address: 148 Argyle ST, Camden NSW 2070
Phone: [Insert Business Phone]
ABN: [Insert ABN]

Linked Policies: